Who Makes the Most Reliable New Cars?

On February 16, 2025 By newsroom Topic: Automotive

annual survey ranks brands based on reliability data collected from 330,000 vehicles. The results highlight the brands that produce the most dependable cars, with Asian automakers continuing to dominate. Here's a summary of the findings:


Top 5 Most Reliable Car Brands

Lexus
- Highlights: Consistently high reliability across its lineup. The UX hybrid SUV is a standout.
- Downside: The NX has average reliability.

Toyota
- Highlights: Majority of models have above-average reliability, including the 4Runner, Camry Hybrid, and Highlander Hybrid.
- Downside: The Tundra pickup truck remains one of its least reliable vehicles.

Mini
- Strong performance in reliability compared to other European brands.

Acura
- Highlights: The RDX and TLX score above-average reliability.
- Downside: Recently redesigned MDX SUV and Integra sedan are rated average.

Honda
- Maintains its reputation for reliable cars, rounding out the top five.


How Regions Compare for Reliability

  • Asian Automakers:
  • Lead the rankings with an average reliability score of 63 (out of 100).
  • Seven out of the top 10 brands are from Asia.

  • European Automakers:

  • Score an average of 46.
  • Examples of reliable models: BMW X5, Mercedes-Benz GLC.

  • American Automakers:

  • Score the lowest with an average of 39.
  • Some high-scoring models: Buick Encore GX, Cadillac XT5, Chevrolet Equinox, and Tesla Model 3.

Hybrids Outperform, EVs Struggle

  • Hybrids:
  • 26% fewer problems than internal combustion engine (ICE) vehicles.
  • Reliable hybrid models: Lexus NX Hybrid, Toyota Camry Hybrid, and RAV4 Hybrid.

  • Plug-In Hybrid Electric Vehicles (PHEVs):

  • Mixed results; 146% more problems than ICE vehicles on average.
  • Reliable examples: Toyota RAV4 Prime, Kia Sportage PHEV.

  • EVs:

  • Struggle with issues in drive systems, charging, and EV batteries.
  • Problematic models: Ford Mustang Mach-E, Hyundai Ioniq 5, Subaru Solterra.

Vehicle Types by Reliability

Cars (Sedans, Hatchbacks, Wagons):
- Most reliable category, with an average score of 57.
- Less technology means fewer issues compared to SUVs and trucks.

SUVs:
- Average reliability score: 50.

Minivans:
- Score: 45.

Pickup Trucks:
- Least reliable category, with an average score of 41.

Electric Pickup Trucks:
- Score even lower, at 30.


Summing it up

  • Asian brands remain the gold standard in reliability, especially Lexus and Toyota.
  • Hybrids are a safe bet for reliability, while EVs still face growing pains.
  • Vehicle type matters: Cars outperform SUVs, minivans, and trucks.
  • Domestic brands need improvement, but models like the Tesla Model 3 and Ford Maverick show promise.

For buyers prioritizing reliability, brands like Lexus, Toyota, and Honda consistently deliver vehicles that hold up over time.


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Top Findings from research by car rating and review agencies

Subaru is 1
- Subaru’s focus on shared, proven components keeps redesign risks low.
- Highly reliable models: Forester and Impreza.
- The Solterra EV (Subaru’s version of Toyota’s bZ4X) drags the brand slightly with below-average reliability.

Toyota & Lexus
- Consistently strong across models, with numerous hybrids achieving top scores.
- Toyota’s Tacoma, Tundra, and bZ4X EV received below-average ratings this year.
- Lexus has a reputation for refined reliability in models like the NX Hybrid.

Hybrids Outperform Electrified Rivals
- Hybrids are the most reliable powertrain type, combining high fuel efficiency with fewer issues compared to EVs and PHEVs.
- Reliable hybrids include:
- Toyota Corolla Hybrid, Toyota RAV4 Hybrid, and Lexus NX Hybrid.
- Kia Sorento Hybrid leads three-row SUVs.

Electric Vehicles (EVs)
- EV reliability is improving but still trails traditional internal combustion engine (ICE) vehicles due to drivetrain, battery, and software issues.
- Reliable EVs are harder to find; notable underperformers include Rivian R1S/R1T and Ford F-150 Lightning.

Regional Trends
- Asia: Continues to dominate reliability with eight of the top 10 brands.
- Europe: Mid-tier reliability led by Audi and BMW.
- U.S. brands: Generally lagging, with Buick being the highest-rated domestic brand.


Brand Rankings

| Rank | Brand | Predicted Reliability Score |
|----------|----------------|----------------------------------|
| 1 | Subaru | 68 |
| 2 | Lexus | 65 |
| 3 | Toyota | 62 |
| 4 | Honda | 59 |
| 5 | Acura | 55 |
| 6 | Mazda | 55 |
| 7 | Audi | 54 |
| 8 | BMW | 53 |
| 9 | Kia | 51 |
| | Hyundai | 50 |


Reliability Insights by Vehicle Type

Best: Cars (Sedans, Hatchbacks, and Wagons)

  • Average Reliability Score: 60
  • Examples: Toyota Camry, Honda Accord, Mazda3.

Runners-Up

  • Minivans: 57 (e.g., Toyota Sienna).
  • SUVs: 49 (e.g., Toyota RAV4, Subaru Outback).

Worst: Pickup Trucks

  • Average Reliability Score: 36.
  • Notable underperformers: Ford F-150 Hybrid, Chevrolet Colorado, GMC Canyon.

Electrified Powertrain Breakdown

Hybrids

  • Most reliable electrified category, matching ICE vehicles in reliability.
  • Top Models:
  • Toyota Highlander Hybrid, Hyundai Elantra Hybrid, Lexus NX Hybrid.
  • Least Reliable:
  • Ford F-150 Hybrid, plagued by transmission and battery issues.

Plug-In Hybrids (PHEVs)

  • 70% more issues than ICE vehicles due to dual powertrains.
  • Mixed Results:
  • Average: Toyota Prius PHEV, BMW X5 PHEV.
  • Poor: Mazda CX-90 PHEV, Ford Escape Hybrid.

EVs

  • 42% more problems than ICE vehicles.
  • Challenging Models:
  • Rivian R1T/R1S, Ford F-150 Lightning, Chevy Blazer EV.

Key Advice for Buyers

Be Patient With New Models
- First-year vehicles often experience "teething pains."
- Example: Mazda CX-90 and Chevrolet Colorado face early issues.

Stick to Proven Technology
- Hybrids from Toyota and Lexus are reliable bets.
- Avoid PHEVs unless dual powertrains are a must-have.

Research Matters
- Reliability varies by model even within the same brand.

Watch for New Tech
- Advanced infotainment and electronic features are common sources of problems, especially in EVs.


Summing it up

For reliability, Subaru, Lexus, and Toyota continue to shine, with hybrids offering the best blend of efficiency and dependability. While EVs and PHEVs show promise, patience is key as automakers refine their technologies. Always research individual models to ensure a smooth ownership experience.


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