Should You Repair or Replace Your Broken Over-the-Range Microwave?

On February 16, 2025 By newsroom Topic: Appliance Buyers Guide

An over-the-range (OTR) microwave is a kitchen workhorse, but when it breaks, the decision to repair or replace can depend on cost, age, and the specific issue. Here's a guide to help you make the best choice.

Key Considerations

Microwave Cost and Age
- Under $300: Repair if it’s 1–3 years old; consider repair for 4–6 years; replace after 6 years.
- $300–$499: Repair if it’s 5 years or younger; replace if older than 5 years.
- $500+: Repair if it’s 4 years or younger; consider repair for 5–7 years; replace if older than 7 years.

Warranty Coverage
- Most OTR microwaves come with a 1-year warranty. Check if your issue is covered under warranty or recall for free or reduced-cost repairs.

Repair Costs
- Professional repairs can range from $50 to $200 or more. For lower-cost models, repairs may not be worth the expense compared to replacement.

Replacement Costs
- New OTR microwaves range from $200 to $2,000. Factor in installation fees ($100–$200 or more for complex setups).

Common OTR Microwave Problems

Issues That Require Repair

Door won’t shut: Critical for safety and operation.
Control panel malfunction: Impacts usability.
Failure to heat: Requires professional assessment.

Problems You Can Tolerate (Temporarily)

Excessive noise: Annoying but not a performance issue.
Turntable failure: Rotate food manually.

DIY Repairs vs. Hiring a Professional

Do Not Attempt DIY Repairs

Microwaves store high-voltage electricity even when unplugged, posing serious safety risks.

Hiring a Professional

Repairs are typically successful (86% success rate, per Experts' survey).
Options for repair: Manufacturer, retailer, or independent service provider.
Use platforms like Angi or Thumbtack to find reputable technicians.

Making a Replacement Decision

Environmental Considerations
- Recycle responsibly. Use local Department of Public Works guidelines or recycling programs like NYC Zero Waste.

Choosing a New Model
- Stick to a trusted brand for reliability (refer to Experts' Microwave Ratings).
- Consider additional costs like installation and cabinet adjustments for a seamless fit.

Maintenance Tips to Extend Lifespan

Keep it clean: Remove grease from filters and wipe down the interior regularly.
Handle with care: Avoid slamming the door or running the microwave empty.
Use microwave-safe items: Prevent damage to components.

Summing it up

For lower-cost or older OTR microwaves, replacement often makes the most sense. For higher-end models or those under warranty, repairs can be more cost-effective. Whichever route you choose, maintain your appliance for better longevity and dispose of it responsibly to minimize environmental impact.