On February 16, 2025 By newsroom Topic: Appliance Buyers Guide
Extended warranties, also known as service plans, are often pushed by retailers, but they’re rarely worth the cost. Here’s what you need to know:
Repairs May Be Covered by the Manufacturer’s Warranty
- Most products come with a built-in warranty lasting at least 90 days.
- Buying an extended warranty may duplicate coverage you already have.
- Paying for extra coverage sends a message to manufacturers to shorten their standard warranties.
Repairs Are Usually Affordable
- The cost of most repairs isn’t much more than the price of a service plan.
- Example: In a survey, the median cost difference between repairs and a service plan was just $26.
Out-of-Warranty Help Is Often Available
- Manufacturers frequently replace or repair items with known issues, even after the warranty expires.
- Contact the manufacturer directly and escalate if needed.
Credit Card Perks
- Many credit cards extend manufacturer warranties for free on purchases made entirely with the card.
- Coverage can last an extra year or more.
In 11 states and Washington, D.C., even “as-is” sales can’t waive these protections.
Fine-Print Exceptions
Surveys found dissatisfaction with service plans: 19% were unhappy with repairs, and 23% said it took multiple attempts to fix issues.
Automotive Warranties Are Particularly Risky
Third-party automotive service plans often deny claims, stating the issue isn’t covered.
Too Expensive to Protect Everything
Self-Insure
- Save the money you’d spend on service plans in a dedicated repair/replacement fund.
- Use it if repairs are needed and explore other coverage options first (manufacturer warranty, credit card benefits).
Buy Reliable Products
- Invest in brands and models with strong reliability records.
- Check consumer reviews and ratings before purchasing.
Read Manufacturer Warranties
- Federal law requires sellers to provide warranty details before purchase.
- If you’re unsatisfied with the coverage, choose a different product or brand.
Skip the extended warranty and instead rely on the manufacturer’s warranty, credit card benefits, and a personal savings plan for repairs. You’ll likely save money while still protecting your purchases.