Should You Buy a New, Certified Pre-Owned (CPO), or Used Car?

On February 16, 2025 By newsroom Topic: Automotive

There are some important differences between these three car-buying strategies. Here’s a detailed comparison to help you decide.


1. New Cars

  • Reliability:
  • Factory-fresh cars have the highest reliability ratings, supported by comprehensive bumper-to-bumper warranties.
  • High reliability persists even after the warranty period.
  • Satisfaction:
  • Highest owner satisfaction—most buyers would choose the same model again.
  • Advantages:
  • Zero wear-and-tear from previous owners.
  • Latest technology, safety features, and styling.
  • Disadvantages:
  • Most expensive option upfront.
  • Rapid depreciation in the first few years.

2. Certified Pre-Owned (CPO) Cars

  • Reliability:
  • About 15% fewer problems than non-CPO used cars, thanks to thorough inspections and reconditioning.
  • Backed by extended warranties and often includes roadside assistance.
  • Satisfaction:
  • Higher satisfaction than non-CPO used cars, but slightly below new cars.
  • Advantages:
  • Lower cost than new cars while offering more peace of mind than regular used cars.
  • Access to extended warranties for added security.
  • Disadvantages:
  • Higher price than non-CPO used cars (approximately 1.8% more).
  • Limited availability depending on the dealership's inventory.

3. Used Cars (Non-CPO)

  • Reliability:
  • Greater variability in reliability due to unknown maintenance history.
  • Risk of unexpected repairs without extended warranty coverage.
  • Satisfaction:
  • Satisfaction levels are the lowest of the three categories.
  • Advantages:
  • Most affordable option.
  • Avoids the steep depreciation of new cars.
  • Provides access to higher-end models and features for less money.
  • Disadvantages:
  • Increased likelihood of problems.
  • No guarantee of previous maintenance quality without inspection.

What the Data Shows

  • Reliability Rankings: New > CPO > Used
  • Satisfaction Rankings: New > CPO > Used

CPO cars strike a balance, offering more reliability and satisfaction than used cars while costing less than new models.


Buying Tips

New Cars:
- Best for buyers seeking reliability, cutting-edge features, and peace of mind.

CPO Cars:
- Ideal for buyers wanting lower costs with added security through warranties and inspections.

Used Cars:
- Best for budget-conscious buyers willing to invest in a pre-purchase inspection.


Experts' Advice

  • CPO Cars: A good investment for reliability and satisfaction without the full cost of a new car.
  • Used Cars: Always have a mechanic inspect the car to minimize risks.
  • Example: For the cost of a new Volkswagen Tiguan with low reliability, you might find a higher-rated 2019 Audi Q5 CPO that is more reliable and luxurious.

Your choice will depend on your budget, priorities, and appetite for risk. Whether new, CPO, or used, making an informed decision ensures peace of mind on the road!


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