1. National Recovery Agency

• Specialization: Accounts receivable management across industries.
• Features:
• Nationwide coverage.
• Consumer-friendly payment resolutions.
• Ideal For: Businesses looking to resolve overdue payments efficiently.

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2. Enhanced Recovery Company (ERC)

• Specialization: Older accounts and equipment retrieval.
• Features:
• Works across industries like insurance and retail.
• Flexible strategies for specialty accounts.
• Ideal For: Companies managing diverse portfolios, including older debts.

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3. Capital Management Services L.P.

• Specialization: 15+ stages of delinquency management.
• Features:
• Over 60 years of experience.
• Strong focus on regulatory compliance.
• Ideal For: Businesses needing compliance-driven debt collection.

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4. Medicredit

• Specialization: Medical debt collection.
• Features:
• Secure online payment platform.
• 15 call centers to provide customer service.
• Ideal For: Healthcare providers managing patient payments.

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5. Transworld Systems

• Specialization: Healthcare, education, and government debt.
• Features:
• Advanced accounts receivable solutions.
• Expertise in loan servicing.
• Ideal For: Businesses across a wide range of industries.

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6. Portfolio Recovery Associates (PRA)

• Specialization: Debt buying.
• Features:
• Customized payment plans based on financial situations.
• Established in 1996 and publicly traded.
• Ideal For: Long-term delinquent accounts requiring tailored recovery strategies.

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7. Allied Interstate

• Specialization: Customer retention and collections.
• Features:
• Services across industries like telecommunications and utilities.
• International operations in Canada, India, and the Philippines.
• Ideal For: Companies seeking global collection expertise.

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8. IC System

• Specialization: Flexible packages for SMBs and government clients.
• Features:
• Contingency and fixed-fee plans.
• Industry-specific solutions.
• Ideal For: Organizations needing customizable collection plans.

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9. Convergent

• Specialization: Revenue cycle management and collections.
• Features:
• Over 60 years of experience.
• Customized technology solutions for 15+ industries.
• Ideal For: Businesses seeking high-tech collection solutions.

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Debt Collection FAQs

• What are common debt collection methods?
• Skip Tracing: Locating debtors through updated databases.
• Account Segmentation: Prioritizing accounts based on risk.

• Discounted Payments: Offering reduced settlements.

• What types of debt can be collected?

• Credit Card Debt: High-interest, unsecured debts.
• Medical Debt: Often contractual and high-priority.

• Student Loans: Federally backed and non-expiring debts.

• What fees do collection agencies charge?

• Flat Fees: Pre-set charges for low-volume collections.

• Contingency Fees: Percentage-based, typically 25%-45% of recovered debt.

• Who hires debt collectors?

• Private Loan Creditors: To recover overdue payments.
• Government Agencies: For aggressive collections like taxes.
• Healthcare Providers: For medical bill recovery.

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Key Considerations for Choosing a Debt Collection Agency

• Compliance: Ensure adherence to FDCPA, HIPAA, and other regulations.
• Reputation: Look for transparent practices and positive consumer feedback.
• Specialization: Match the agency's expertise with your industry needs.
• Technology: Opt for agencies with real-time credit tools and secure platforms.

Choosing the right debt collection agency can streamline your accounts receivable process while maintaining customer trust.

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