On February 16, 2025 By newsroom Topic: Traveler buyers guide
Passenger Feedback
- Survey of 17,000 members on nearly 33,000 flights between Jan 2022 and Feb 2023.
- Ratings covered cabin cleanliness, pricing transparency, seat comfort, check-in ease, and service.
Economy Class Highlights
- Best-rated for cleanliness: Breeze Airways and Hawaiian Airlines.
- Worst-rated for cleanliness: Frontier Airlines.
- Top marks for pricing transparency were rare; only one airline excelled.
Seat Comfort Issues
- 25% of economy passengers cited uncomfortable seats as a major issue.
- First/business-class travelers reported fewer issues (just 4%).
First-Class Insights
- Top-rated: Alaska Airlines and Hawaiian Airlines for superior first-class experience.
- Lower-rated: American Airlines, JetBlue, and Southwest had less satisfied first-class passengers.
Use Comparison Websites
- Try Kayak, Airfarewatchdog, and FareCompare for deal hunting.
- Adventure-friendly sites like Hotwire and Priceline offer discounted fares but may not reveal flight details upfront.
Be Flexible with Travel Dates
- Adjusting travel dates by a day or two can lead to significant savings.
Consider Multiple Airports
- Specify your city, not a specific airport, to find cheaper alternatives nearby.
Split Group Bookings
- Booking for smaller groups can sometimes yield lower prices compared to booking for everyone at once.
Sign Up for Promotions
- Join airline frequent-flyer programs and sign up for email or social media alerts for promo codes and discounts.
Follow these strategies to navigate rising fares and hidden fees for a smoother and more affordable journey!