On February 16, 2025 By newsroom Topic: Technology Buyers Guide
Having trouble with SteamWhether it’s games not launching, downloads getting stuck, or connectivity issues, this guide will help you fix common Steam problems and get back to gaming!
Problem: Steam won’t launch, gets stuck, or crashes on startup.
Solution:
Restart your PC – A simple restart can fix minor issues.
Run Steam as Administrator:
- Right-click Steam icon Run as Administrator
.
End Steam processes:
- Ctrl + Shift + Esc Find "Steam.exe" Right-click End Task Restart Steam
.
Clear Steam Cache:
- Go to C:\Program Files (x86)\Steam Delete "appcache" folder Restart Steam
.
Reinstall Steam (Without Losing Games):
1. Go to C:\Program Files (x86)\Steam
.
2. Delete everything EXCEPT "steamapps" and "userdata" folders.
3. Reinstall Steam from store.steampowered.com.
Problem: Steam is stuck in Offline Mode or won’t connect to servers.
Solution:
Restart your router & PC – Fixes temporary network issues.
Check Steam Server Status:
- Visit Steam Status to see if servers are down.
Change Steam to Online Mode:
- Steam Go Online Restart Steam
.
Flush DNS Cache:
- Press Win + R Type "cmd" Enter "ipconfig /flushdns" Press Enter
.
Check Firewall & Antivirus:
- Add Steam as an exception in Windows Defender & your antivirus
.
Change DNS Settings (for better connectivity):
- Control Panel Network & Internet Change Adapter Settings Right-click your connection Properties Internet Protocol Version 4 (TCP/IPv4) Use the following DNS: 8.8.8.8 & 8.8.4.4
.
Problem: Download gets stuck, slow speed, or an update won’t finish.
Solution:
Pause & Resume the download:
- Library Downloading Game Pause Resume
.
Change Download Region:
- Steam Settings Downloads Change Download Region
.
Clear Steam Download Cache:
- Settings Downloads Clear Download Cache
.
Check if Steam servers are slow:
- Go to Steam Settings Downloads Check server load
.
Restart Steam & your PC.
Problem: Game won’t start, crashes on launch, or gets stuck on a black screen.
Solution:
Restart Steam & your PC.
Verify Game Files:
- Library Right-click game Properties Installed Files Verify Integrity of Game Files
.
Run the game as Administrator:
- Right-click game Properties Compatibility Run as Administrator
.
Disable Steam Overlay:
- Settings In-Game Uncheck "Enable Steam Overlay"
.
Update Graphics Drivers:
- NVIDIA: GeForce Experience Check for Updates
.
- AMD: Radeon Software Check for Updates
.
Reinstall the game if nothing works.
Problem: Steam stops responding or crashes randomly.
Solution:
Restart your PC.
Run Steam in Compatibility Mode:
- Right-click Steam Properties Compatibility Run this program in compatibility mode for Windows 8
.
Check for Windows Updates:
- Settings Update & Security Check for Updates
.
Disable Background Apps (to free up memory):
- Ctrl + Shift + Esc Close unnecessary apps
.
Clear Steam Cache & Temp Files (See Step 1 for instructions).
Problem: Login fails, password not working, or stuck on login screen.
Solution:
Check if Steam servers are down (Steam Status).
Restart your router & PC.
Try logging in via a web browser at store.steampowered.com.
Reset your password:
- Click "Forgot Password?" Follow the steps
.
Disable VPN or Proxy:
- Control Panel Network & Internet Internet Options Connections LAN Settings Uncheck "Use a proxy server"
.
Problem: Can’t see friends, send messages, or Steam Chat won’t load.
Solution:
Restart Steam & your PC.
Check Steam Friends Server Status (Steam Status).
Clear Steam Web Cache:
- Settings Web Browser Delete Web Cache
.
Log out & back into Steam:
- Steam Logout Log back in
.
Change Download Region (fixes server issues):
- Settings Downloads Change Region
.
Problem: Steam displays an error code when launching or updating games.
Solution:
| Error Code | Issue | Fix |
|--------------|-----------|---------|
| 101 | No connection to Steam servers | Check Wi-Fi, restart router |
| 118 | Cannot connect to Steam network | Disable firewall, check proxy settings |
| 105 | Failed to load web pages | Change DNS to 8.8.8.8 / 8.8.4.4 |
| 107 | Steam web pages not loading | Clear Steam cache & cookies |
| 502 | Bad Gateway | Wait, Steam servers may be down |
| 41 | Game servers overloaded | Try later or verify game files |
For more errors, check Steam Support.
Problem: Can’t access shared games from another account.
Solution:
Ensure both accounts are on the same PC.
Re-authorize the shared PC:
- Steam Settings Family Authorize Library Sharing
.
Restart Steam & re-login to both accounts.
Ensure Family Sharing is enabled:
- Steam Settings Family Enable Family Sharing
.
If the game requires online DRM (like Ubisoft), Family Sharing won’t work.
Restart Steam & PC – Fixes most issues.
Check for Steam & game updates – Settings Steam Updates
.
Verify game files (Right-click game Properties Verify Integrity
).
Check Steam Server Status (Steam Status).
Disable VPN/Proxy – Some VPNs cause connection issues.
Reinstall Steam (Without Losing Games) – (See Step 1 for instructions).