How to be Remarkable #11: Understand People Better

On October 25, 2016 By thesuccessmanual Topic: Remarkable, Quotes

This guide belongs to 100 Ways To Be Being Remarkable  Series, a special project that brings you business and self-development advice from The Success Manual.

The wise man puts himself last and finds himself first.
- Lao Tsu

WHY WE MISUNDERSTAND

Misevaluation by even one party.
Misunderstanding in communication also occurs due to some wrong but common assumptions. Assumptions set off a chain reaction of misperceptions and negative feelings, which blocks communication.

FOUR REASONS WHY WE FAIL TO UNDERSTAND OTHERS
Fear,
Self-centeredness,
Failure to appreciate differences, and
Failure to acknowledge similarities
- Dr. John C. Maxwell, 'Relationships 101'

DON’T PRESUME… ASK!
How many times in life have we missed an opportunity, created a misunderstanding or just plain got it wrong because we presumed we knew what someone meant, was thinking or their motivation?

Ask questions that connect: “What’s going on for you around that?”, “What’s important to you in this?”.

Ask questions that clarify: “What is it you need me to understand?”, “What did you take from that?”.

Ask questions that go to the next level, that is, beyond their current strategy: “Is x,y,z really important to you in this situation?”

- Leona Dawson

THE LISTENING APPROACH

Aristotle called ‘Public Speech’ an attempt to force one person’s view forcibly on a majority.

To test the quality of your understanding ,the next time you get into an argument with your spouse, friend, or small group of friends, stop the discussion for a moment and suggest this rule: “Before each person speaks up, she/he must first restate the ideas and feelings of the previous speaker accurately and to that speaker’s satisfaction.”

Understanding the other party’s point of view can be applied in many situations.

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