On February 16, 2025 By newsroom Topic: Shopping Skills
Find the perfect frames and lenses to suit your style, budget, and vision needs.
Product Quality:
- Top predictor of satisfaction—glasses should correct vision, fit comfortably, and look great.
Cost:
- Median price after insurance: $205.
- Online retailers: ~$111 (median).
- Walk-in stores: ~$215 (median).
- Some respondents paid up to $1,000 for high-end frames and lenses.
Service and Follow-Up:
- Independent shops and doctor’s offices often excel in customer service but may charge more.
- Discount retailers and online stores may offer less personalized service.
Convenience:
- Online stores offer variety and low prices but may lack frame-fitting support.
- Walk-in stores allow try-ons and adjustments but may have higher prices.
- Hybrid options like Warby Parker provide both online and in-store services.
Talk to Your Eye Doctor:
- Ask about the best lenses for your prescription and face shape.
- Discuss add-ons like anti-glare coatings or transitional lenses.
- Request your pupillary distance (PD)—online stores require this for accurate lens fitting.
Comparison Shop:
- Visit multiple stores to note brands, model numbers, and sizes of frames you like.
- Search online for better prices on the same frames and lenses.
Divide and Conquer :
- Purchase frames online and get lenses fitted locally.
- Be aware of extra charges for lens fitting at local stores.
One-Stop Shops :
- Retailers like Costco, Target Optical, and Warby Parker offer frames, lenses, and exams in one location—great for convenience and savings.
Act Quickly on Issues :
- If frames or lenses don’t fit or have defects, contact the retailer immediately.
- Some retailers allow exchanges or refunds, but policies and time limits vary.
| Feature | Online Stores | Walk-In Stores |
|---------------------|------------------------------------------------|-----------------------------------------------|
| Cost | Lower prices (~$111 median). | Higher prices (~$215 median). |
| Selection | Large variety of frames and lenses. | Limited to in-stock options. |
| Convenience | Shop from home; virtual try-ons available. | Immediate fitting and adjustments. |
| Fit & Service | Frames may not fit perfectly; harder to adjust.| In-person fitting and personalized attention.|
| Follow-Up | Returns may be challenging. | Easier to resolve fit or quality issues. |
Check Reputation:
- Look for reviews on sites like the Better Business Bureau or search “[retailer name] complaints.”
Ask About Insurance:
- Confirm whether the retailer accepts your plan or offers reimbursement options.
Get a Spare Pair:
- A second pair can be a lifesaver if your main glasses are lost or broken.
| Retailer | Details |
|---------------------|---------------------------------------------------------------------------|
| Warby Parker | Online and in-store services; single-vision lenses included in frame price.|
| Costco Optical | Affordable glasses for members; on-site eye exams available. |
| Target Optical | Affordable prices with convenient in-store locations. |
| Independent Stores | Excellent service and fitting; often higher prices. |
| Online Retailers| Budget-friendly; virtual try-ons and home trials available. |
Choose an eyeglass store based on your priorities—cost, convenience, and customer service. Whether you go online, visit a walk-in store, or use a hybrid retailer, ensure your glasses meet your needs and style. Keep your prescription up-to-date and don’t hesitate to shop around for the best deal!
